670 331 4444 reception@inovar4.com

Managed I.T

Our IT services provide managed services, consulting, and ad-hoc  solutions. We offer the flexibility to select certain components or outsource the whole of your IT infrastructure. This is done by either total support and management of your IT environment for a fixed monthly fee, or a response-based package based on a fee-for-service model or discounted pre-paid blocks.

Our IT Engineers Have over 40 years direct experience in providing managed IT solutions and we have a team of local, Timorese technicians that can be onsite as soon as a problem is indentified.

Our expertise covers virtualisation, integration, network management and disaster recovery, through to complex network fabrics, email and data security, and server room solutions.

Our ICT team specialise in consulting, design, implementation and support for small to medium enterprise organisations, with a particular focus on customer service, service delivery, managed services and infrastructure projects. Our team has expertise and experience in aligning technology needs with within the business requirements and budget. We assist you to develop solutions that are reliable, manageable, secure and stable, with the scalability to grow with your business.

Technical Expertise

Our team have a vast array of experience, skills and qualifications built over many years in industry. Specifically, our team has experience and certifications in:

  • Management of Windows Server, Windows Multipoint Server and Windows desktop up to 10 version, various Linux and MacOS versions and variants
  • TCP/IP networking
  • Layer 2/3 switching and routing
  • Networking OS from Cisco/HP/D-Link
  • VPNs and VLANs
  • VMware virtualisation
  • Wireless networking and technologies of Ruckus, Ubiquiti and D-Link – point to point and point to multipoint
  • PABX technology of Asterisk/Open Source, NEC, Panasonic and Ericsson
  • Audio visual design, installation and configuration
  • Video conferencing
  • Hardware engineers for Desktop and Server technologies
  • DC electronics – design, reverse-engineering and repairing
  • Cloud systems and auto backup servers
  • On premise or offsite storage
  • Virus protection and security protocols
  • UPS and power cleansing
  • IP and analogue video security systems and/or CCTV systems
  • NAS back up and mail servers – Sharepoint, Active Directory and Exchange
  • POS packages
  • VOIP systems
  • MATV and pay TV services
  • Terminal remote computing
  • Microsoft Office applications – including Microsoft 365 – We are a Microsoft Silver Partner
  • Programming including SQL, relational database design and management
  • IT support – in premise or through our local call centre or remote assistance tools such as Citrix, RDS, Teamviewer, Lync
  • Web design and domain management
  • HF/ VHF/ UHF systems
  • Satellite installations and programming – VSAT, Linkstar and iDirect
  • Building automation systems and access control and integration with mobile technologies
  • Data and phone network cabling and optic fibre cabling to Australian Standards
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