Managed IT

Service

Managed IT

Flexible Managed IT Services

Our IT services provide managed services, consulting, and ad-hoc  solutions. We offer the flexibility to select certain components or outsource the whole of your IT infrastructure. This is done by either total support and management of your IT environment for a fixed monthly fee, or a response-based package based on a fee-for-service model or discounted pre-paid blocks.

Why Choose Us

Over 40 Years of Experience

Our IT Engineers Have over 40 years direct experience in providing managed IT solutions and we have a team of local, Timorese technicians that can be onsite as soon as a problem is indentified.

Our expertise covers virtualisation, integration, network management and disaster recovery, through to complex network fabrics, email and data security, and server room solutions.

Our ICT team specialise in consulting, design, implementation and support for small to medium enterprise organisations, with a particular focus on customer service, service delivery, managed services and infrastructure projects. Our team has expertise and experience in aligning technology needs with within the business requirements and budget. We assist you to develop solutions that are reliable, manageable, secure and stable, with the scalability to grow with your business.

Comprehensive IT Services & Support

Our team have a vast array of experience, skills and qualifications built over many years in industry. Specifically, our team has experience and certifications in:

Servers & Cloud

Voice & VOIP

Remote Communications

Networking & Cabling

Desktop & Support

Other Services

FAQ

Frequently Ask Questions

Limited warranty is available on some products. Warranty conditions will be provided in your quote.
Limited warranty is available on some products. Warranty conditions will be provided in your quote. If the product is under warranty, it may be returned for a replacement at the store.
Yes you can place a deposit – but only for 7 days. We will also need to take a copy of your identification when placing a deposit. If you do not pay the remainder of the product price within 7 days, the product will be returned to the store to be available for sale and your deposit money refunded. This money can only be returned to the person who provided the identification.
If the product is listed on this website, please request a quote for the product. If the item is not listed, please visit one of our stores to use the in-store computer to search for the item required and we will endeavour to provide you a quote.
Freight is dependent on shipping timetables which change regularly and are not in our control. Typically, an item will take around 2 months from placement of order to delivery in Dili.
We source products from a range of countries including Australia, Indonesia, Singapore and the United States of America.
Warranty on goods that are ordered in will be the same warranty provided by the original distributor, however the commencement date of the warranty is the date that we ordered the goods from the distributor, not the date that the goods arrived in Dili.
We accept US Dollars only thank you.
We accept US Dollars cash (for notes over $1) and visa payments. Please note that visa payments incur a transaction fee.
We can provide a tax invoice and receipt upon payment of the goods to the value paid.
GET IN TOUCH

Contact us today

Have a question?  Need a quote? Send our team a message and we’ll get back to you ASAP.